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About Us


Effective January 1, 2017,  New England Organ Bank, Inc. and LifeChoice Donor Services, Inc. – the two federally-designated Organ Procurement Organizations (OPOs) serving New England – joined together to form a new parent organization, New England Donor Services, Inc.  The goals of this affiliation are to increase availability of organs and tissue for transplant in the region while deriving financial efficiencies.

Although the two organizations will remain in place as separate OPOs for regulatory and organ allocation purposes, all employees from both OPOs are employed by New England Donor Services and through this structure will continue the pursuit of the shared mission to save and enhance lives through organ and tissue donation. LifeChoice and NEOB will continue to provide the same high quality services with the same level of commitment to donor hospitals, transplant centers, donor families and communities throughout the New England region. New England Organ Bank and LifeChoice Donor Services together will coordinate the recovery of organs and tissues in nearly 200 New England hospitals.


Alexandra K. Glazier

Alexandra K. Glazier

President & Chief Executive Officer

Alex was named President and CEO of NEDS effective January 1, 2017.  Prior to her current role, Alex served as CEO of NEOB starting in 2015 where she developed the vision for an affiliation with LifeChoice and negotiated the creation of NEDS. Other NEOB accomplishments under her leadership include coordination of over 1,000 organ transplants in a single year, the first HIV+ organ donation for transplantation under the HOPE Act and the first GUVCA transplant in the U.S. NEOB was named Boston Globe Top Places to work in 2014, 2015 and 2016.

Alex currently serves on the OPTN/UNOS Board of Directors and previously chaired the Ethics Committee. She held a 6yr appointment on the U.S. Secretary of HHS, Advisory Committee on Organ Transplantation (ACOT).She has worked to address regulatory barriers to conducting clinical trials in transplantation and has twice presented on this topic to the Institute of Medicine. Alex is Chair of the Legislative Committee for the Association of Organ Procurement Organizations (AOPO) and a consultant to Donate Life America including work on the recent Apple venture.

Previously Alex was NEOB’s VP and General Counsel and practiced health law at the firm Ropes & Gray. Alex holds an undergraduate degree in bioethics from Brown University and a JD- MPH from Boston University where she has served as faculty.

Diana H. Buck

Diana H. Buck

Senior Vice President of Tissue Donation Services

Diana joined NEOB in 1999 as Director of Human Services, transitioning to Director of Clinical Support Services within a year and assuming the leadership role for the growing Tissue Donation Service. Diana holds degrees from Rhode Island College in Special Education with a clinical specialization in Applied Behavior Analysis and earned an MBA from Bryant College with a concentration in Managed Health Care. Diana is a Certified Tissue Banking Specialist and has been an elected member of the Board of Governors for the American Association of Tissue Banks  since 2013 and is currently the Secretary Treasurer.
Francis L. Delmonico, MD

Francis L. Delmonico, MD

Chief Medical Officer

Dr. Delmonico has served as New England Organ Bank’s Chief Medical Officer since 1995. He is a professor of surgery at Harvard Medical School and emeritus professor of renal transplantation at the Massachusetts General Hospital in Boston. He serves as an advisor to the World Health Organization on international transplant issues and is Executive Director, Declaration of Istanbul Custodian Group. He has served terms as President of both the United Network for Organ Sharing and The Transplantation Society.
Allison J. Erickson

Allison J. Erickson

Senior Vice President of Human Resources and Administration

Ali has primary responsibility for all strategic human resources functions in the 240-employee operation of New England Donor Services (NEDS), providing services to two organ procurement organizations. Prior to the inception of NEDS, Ali served as SVP of HR and Administration for New England Organ Bank since 2009. Previously Ali was the Director of Human Resources at Caritas St. Elizabeth’s Medical Center (now Steward), a 319-bed Boston teaching hospital with over 2,200 employees. Ali holds an undergraduate degree in business from Boston University and an MBA with a concentration in accounting from Bentley University.  She is a Senior Professional in Human Resources (SPHR), as well as a Society of Human Resources Management – Senior Certified Professional (SHRM-SCP).

Sean M. Fitzpatrick

Sean M. Fitzpatrick

Vice President of Public Affairs

Sean was with NEOB for 16 years before becoming VP of Public Affairs at NEDS. Prior to entering the donation field, he served for five years as spokesman for the Massachusetts Department of Public Health and for two years as director of marketing for the Commonwealth’s anti-smoking television advertising campaign. Sean is a graduate of Princeton University where he received a B.A. in politics and he holds a master’s degree from the McCormack Institute for Public Policy at the University of Massachusetts. He sits on a number of national committees and has recently served as Chairman of Donate Life America’s National Advisory Council. Currently he serves as Chair of the Donate Life America Data and Research Committee.
Laine Krisiunas

Laine Krisiunas

Senior Vice President of Regulatory Compliance

Prior to joining NEDS, Laine served as Interim CEO of LifeChoice Donor Services after fourteen years as its Chief Operating Officer. She has thirty-five years experience in the field of donation including histocompatability, data and quality management, regulatory compliance and management of daily operations Laine earned her undergraduate degree in Medical Technology from from St. Joseph College and her MBA from the University of Hartford. She is a certified quality auditor through the American Society of Quality.
Mathew D. Moss

Mathew D. Moss

Senior Vice President and Chief Information Officer

Mathew joined NEOB in 2014 as the Chief Information Officer and Senior Vice President. Mathew has a Bachelor of Science degree from Ithaca College in Administration of Health Services and Master’s degree in Information Technology from Harvard University’s Extension School. Prior to NEOB, Mathew spent 20 years working for hospitals and health systems’ information services departments, most recently at South Shore Hospital. He has a specific expertise in project management, information security, health information exchange and analytics. Mathew is a member of College of Healthcare Management Information Management Executives.
Helen M. Nelson

Helen M. Nelson

Senior Vice President of Organ Donation Services

Helen joined New England Organ Bank in January 2011. Helen earned her Bachelor’s degree in Nursing from the University of Wisconsin-Madison in 1991. Prior to NEOB, Helen was the Executive Director of Golden State Donor Services and Sierra Eye and Tissue Donor Services in Sacramento, CA for 6 years. Helen worked at the University of Wisconsin for 17 years prior to her move to California.  Helen has achieved both clinical and procurement certifications by the American Board for Transplant Certification. She is currently serving as 2-year term on the United Network for Organ Sharing’s Membership Professional Standards Committee.
Lisa A. Paolillo

Lisa A. Paolillo

Senior Vice President and General Counsel

Lisa joined NEOB in 2015 after serving as Deputy General Counsel at Lahey Health System and Director of Legal Services at Winchester Hospital.  In those roles, she advised clients on a comprehensive range of legal issues including patient care, regulatory, litigation and transactional matters. Lisa also practiced healthcare law at Hutchins, Wheeler & Ditmar and in the general counsel’s office at the American Medical Association, focusing on legislative affairs.

Larry Sussman

Larry Sussman

Vice President of Quality Systems

Larry has been with New England Organ Bank for over 25 years. He is currently the Secretary of the American Association of Tissue Banks Council of Accredited Tissue Banks, is a member of the AATB Quality Council and the Environmental Monitoring of Dedicated Tissue Recovery Sites Work Group.  He is also a member of the Association of Organ Procurement Organization’s Quality Improvement Council and is currently the Vice-Chair of the Standards and Accreditation Committee.  Larry is certified as a Quality Auditor and a Six Sigma Green Belt by the American Society of Quality and is a Certified Tissue Bank Specialist.

Dara L. Washburn

Dara L. Washburn

Senior Vice President and Chief Financial Officer

Dara was with New England Organ Bank for 13 years before becoming the Sr. Vice President & Chief Financial Officer of NEDS.  Dara earned her Bachelor’s degree in Accounting at Assumption College in 1995 and worked in public accounting at a mid-size regional firm for 4 years, where she earned her CPA license.  Prior to coming to NEOB and NEDS, Dara had several years of experience as a Controller of a healthcare management company which ran long term care and assisted living facilities.  Dara served a four year term as a member of the UNOS/OPTN finance committee and is an active member of the AOPO Financial Management Council where she has served as Vice Chair and Chair.

Board of Trustees

The New England Donor Services Board of Trustees represent an array of expertise and talent from across the NEDS service area. In addition to their service to NEDS, trustees also serve as the Boards of Trustees for New England Organ Bank and LifeChoice Donor Services.

Greger Anderson

Former Chief Executive Officer, Nyack Hospital


Patricia Baillieul

Certified Financial Planner and Retirement Advisor, retired


Mary M. Brunton, RN

Director of Practice, Professional Development & Spiritual Service, Baystate Medical


Keith B. Churchwell, MD

Vice-President/Executive Director, Heart and Vascular Center and Transplantation Center, Yale-New Haven Hospital


Gregory S. Couper, MD

Cardiac Surgeon, Tufts Medical Center


Hon. Geoffrey Crawford

Federal Judge, United States District Court, District of Vermont


Donna M. Feinstein, RN

Chief Operating Officer and Chief Nurse Executive, Vibra Hospital


Marisol Feliciano

Coordinator, Violence and Injury Prevention Program, Saint Francis Hospital & Medical Center


Heung Bae Kim, MD

Director of Pediatric Transplant Center, Children’s Hospital Boston


Howard K. Koh, MD

Professor Harvard School of Public Health and Harvard Kennedy School, former Assistant Secretary for Health for the U.S Department of Health and Human Services and former Commissioner, Massachusetts Department of Public Health


Renee M. Landers, Esq.

Professor of Law and Director of Health Law Concentration, Suffolk University School of Law


Joren C. Madsen, MD

Thoracic and cardiac surgeon, Massachusetts General Hospital


Lindsay Martin, MSPH

Executive Director & Improvement Advisor, Institute for Healthcare Improvement


Janice A. Mayforth, CPA

Director, Clinical Financial Planning and Decision Support, Baystate Health, Inc.


Gayle J. Murphy

Program Coordinator, Connecticut Department of Motor Vehicles


Judith Laich Pepe, MD

Senior Associate Director, Surgical Critical Care, Hartford Hospital


William Roman, Jr.

Clinical Research Associate/Regulatory Affairs Supervisor, Hartford Hospital


Kevin Smith

Former Healthcare System Chief Executive Officer, Winchester Healthcare Management


Frederick J. Sorbo, III

Director of Budgeting and Reimbursement, Hartford Hospital


Vernette Townsend, RN

Director of Medical Nursing and Transplant Services, Baystate Medical Center

Copyright 2017 | New England Donor Services, 60 First Avenue, Waltham, MA 02451 | 800-446-6362